PLEASE NOTE: If Booking an appointment online, please be sure to choose between drop-off or In-Home Service in the first appointment types section. If possible, please include details regarding the problem you are booking an appointment for in the “Appointment Notes” box. These notes are reviewed by our staff before each service so that we can ensure we can help you as efficiently as possible.

All appointments made using this tool require a confirmation from a representative of Kei’s PCs. We typically to confirm appointments made using this tool within 1 business day.

In-Home Service Appointments require the service fee to book in order to reduce the likelihood of spam. Any such charges, are considered a deposit, & will serve as a balance paid forward toward your final In-Home-Service appointment cost. if you wish to book an appointment without a deposit, please call us at 585-483-0024 to book your appointment. If your appointment for whatever reason needs to be cancelled, the hold is automatically refunded to your payment method, however, depending on your bank it may take 3-7 business days in order to appear on your statement. To ensure a smooth experience, we require ALL in home service appointments made via the online booking tool to be made at least 48 hours in advance to the time of the appointment. This rule is in place to ensure minimal possibility of scheduling conflicts as well as to ensure we have enough time to reach out if we need any additional information to attend to your repair effectively & efficiently.